Preferred Delivery Date and Time

Please allow 1-2 days for delivery. We will contact with you by phone or e-mail to confirm your order and delivery time. Please notify us by phone if you wish to change your delivery time.

Delivery service is not available: -
*When Typhoon Signal #8 or the Black Rain signal is hoisted.
*The first eight days of Chinese New Year.

Delivery date available :
Hong Kong Island : Every Tue, Thur & Sat.
Kowloon & N.T : Every Mon, Wed, Fri.

Delivery Fee

Free Home Delivery for Hong Kong Island, Kowloon and New Territories orders are over $200.00. All orders are under $200.00 will be sub-charged $30.00 delivery fee.

Refunds & Exchanges

In case of lost or damage item sent by post, please contact us within 24 hours.If your product is faulty in any way, Please contact us, we will gladly refund or exchange any purchase.

International Orders

For further details, please contact our customer services via Fax at (852) 2652-0886 or
by e-mail to sales@noblepetshop.com

Local Orders

We are welcome for Phone Order & Mail Order as well, payment by COD. Please call our hotline:
(Hong Kong) Tel: 2552-0728
(Kowloon & N.T) Tel: 2652-1881